This is all about active listening.
It takes genuine connection, care, understanding, and your professional knowledge to choose the right product for your client and to have them love it
It all starts with your initial impression - building that comfortability with your client, to have them open up about their everyday life, their honest homecare routine, and of course their concerns. Once you have an understanding, you can share your thoughts - but not until you have received all of the information!
Don't forget to ask questions (consultation 101!) and try to get the client in for a quick skin analysis if you can. Better yet, even a mini facial if they have the time! From there, you can truly determine the client's skin type, condition and what their skin actually needs.
Once you have made a solid recommendation, you are sure to see your client back in the Spa! Every impression counts!
Don't forget to slow down and listen.
Once you have made a solid recommendation, you are sure to see your client back in the Spa! Every impression counts!
Don't forget to slow down and listen.
Write your awesome label here.
Write your awesome label here.
Write your awesome label here.
CONNECT WITH EIE
